“Pipeline Syntempo technology is an industry-first solution for real-time out- age schedule management. It revolutionizes communication, coordination, and the way people work an outage. It enables utilities to measurably increase the productivity and performance of their human capital during both outage and on-line operations” Sundling explains. Syntempo provides extremely rich functionality and its features are 100 per- cent customer-driven. “There is a plethora of indirect competition for Syntempo, but we have not identified any direct competitors,” affirms Sundling. Syntempo enables utilities to get more out of their existing workforce by streamlining work management activities. For instance, consider the case involving a client who per- forms nuclear refueling outages.
These refueling outages are typically intense 25-30 day projects with nearly three thousand people working 24 hours a day, trying to coordinate precise execution of 20,000 or more complex work tasks.
Pipeline Syntempo is an industry-first real- time work schedule that revolutionizes communication, coordination, and the way people work a plant outage
In the 2014, in a single refueling outage, the client was able to save 63 hours of critical path delays saving more than $4 million dollars. Syntempo’s unified outage dash- boards also created new levels of visibility and transparency to organizational and business process problems. Throughout its existence, PIPELINE has helped its clients to increase efficiency and productivity. Some of its utility clients include PG&E, Southern California Edison, Arizona Public Service, SRP, Entergy, Exelon, First Energy, Areva Nuclear, Westinghouse, and General Electric. Going forward, PIPELINE’s mission is to expand its solution offerings in the energy sector. There are several strategic offerings that the firm is working on which will extend their existing product capabilities. Particularly, PIPELINE is adding “mobile work management” features that enable Syntempo to be utilized more effectively by the latest mobile technology platforms in the field. This will provide enhanced abilities for utilities to not only improve the productivity of their workforce but to accelerate the transfer of knowledge from their seasoned/retiring workforce to the new generation of workers.